General Questions

Yes. You can use our site for free. Most features are available to you at no cost. We do incur costs related to provisioning documents in real-time so we charge a very small fee if you'd like to access filings as soon as they are posted.
When you use the free version, filings are delayed approximately 15 minutes. However, if you wish to be on top of news as they happen, you can purchase a subscription plan for a small fee. We hate to charge you, but we incur costs in providing real time filings to you.

We tested this site on all major browsers and mobile devices. It should work fine on:

  • IE8 and up
  • Fierefox
  • Chrome
  • Safari
  • PCs and Macs
  • Android phones and tablets
  • iPhones/iPads
  • Blackberries
  • Windows phones

We strive to deliver rich functionality no matter what browser or device you use; however due to limited screen size on some mobile devices, we may not offer the same features as are available to you on your wide-screen desktop monitor. Rest assured we did our best to make your use of the website easy no matter what device or browser you use.

You don't have to install Adove PDF viewer, but if you have one installed already we will make use of it to display documents.

We compress all documents when delivering them to your mobile device. Also... we never load the entire document - we only show the pages that you choose to view. Each page view uses about the same traffic as a regular small Web page so you should be fine.

Alerts are delivered to you by email (SMS devliery is coming soon)

  • As a free user you can setup up to 5 alerts; that is you can monitor up to 5 companies / document type combinations at the same time!
  • As a premium user (no matter which plan you use) - you can either up this limit or get unlimited alerts
  • Alerts are sent as soon as documents are posted and are delayed for about 15 minutes for free users (you will be notified as soon as they are availble on the website)
  • Alerts are near real-time for premium users
  • We keep your alert history for up to 100 recently issued alerts

Payment Questions

InvestorX supports many popular payment methods, such as Visa, Mastercard and Paypal. You need to be a registered user to purchase a subscription.
In both of these cases, when a purchase fails, your bank may place a hold on the funds for up to 5 business days. These funds will not be collected by InvestorX. Please contact your bank to see if they will release the held funds.
When you submit your payment information on InvestorX, your data is protected by Secure Socket Layer (SSL) technology certified by a digital certificate. We never store your credit card information in our databases, we only use it temporarily to process your transaction.
If you live in Canada we will charge sales taxes in addition to subscription fees. We don't charge taxes for oversees or US users.
InvestorX paid subscriptions are billed monthly, in advance. When you confirm a subscription on InvestorX.ca, you will be charged at the time of confirmation for the following one month(year) period, and on a monthly(yearly) recurring basis thereafter depending on the plan you choose. When you updagrade or downgrade a subscriptiong during a billing period, the upgrade / downgrade will take effect immediately.
You can upgrade/downgrande your subscription during the billing cycle in which case you will recieve a partial refund of your unused subscription fees.

Note: A cancellation from a paid level of service does not issue an account credit or refund. Paid subscriptions are not transferable between users.
Once a sale has expired, we are unable to offer the discounted price. We do run sales regularly and there is a good chance a subscription will be on sale another time. Please continue to check our website for information on upcoming discounts and promotions.

Contacts

  • 1 Yonge Street, Suite 1801
  • Ontario, Canada
  • M5E 1W7
  • admin@investorx.ca

Business Hours

  • Monday-Friday: 10am to 8pm
  • Saturday: 11am to 3pm
  • Sunday: Closed

Who we are

InvestorX Inc. specializes in solutions in the regulatory and compliance spaces as well as in investor communications. We develop solutions that:

  • reduce costs
  • drive growth
  • enhance ROI
  • ensure compliance

 

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